international support

We are committed to providing outstanding customer care at all times.  This philosophy begins with the way we design our products and continues through the entire lifetime of each and every machine we supply.

Our world-wide support network of distributors have been fully trained by us and they are able to provide you with any information and support that you might require.

In the first instance, please contact your nearest Watkiss distributor. Click here for a list of international distributors.

Technical support
Watkiss distributors are fully trained to provide the necessary support for your Watkiss equipment, including installation, operator training and service. 

Parts and Supplies
Watkiss distributors keep stock of essential spare parts.  If they do not stock the part you require, we can usually despatch items to our distributors within 24 hours. We know that prompt availability of spare parts is essential to your business, and we do all we can to reduce down-time.

Documentation
Your machinery will be supplied with Operating Manuals and Illustrated Parts Catalogues.  Should you require further copies for any reason, all documentation is available on a single CD and may be ordered from your Watkiss distributor (quoting part number 981-200). Alternatively, you can download individual documents by clicking here.