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Watkiss Quality PolicyOur business is to meet the needs and expectations of our customers by providing print finishing solutions which are innovative, cost effective and of world class Quality. We are committed to achieving this in the following way: Our Customers Make the satisfaction of our customers needs our primary goal Business Ensure profitable growth of the business thereby providing security of employment Competition Provide superior quality products, delivery and service than those of our competitors Our Employees Create a working environment which encourages personal involvement and development Training Provide the educational and training opportunities to support the achievement of business objectives Leadership Adopt a consistently open and participative leadership style to harness the skills and enthusiasm of the whole workforce Quality Involve all employees in the quality programme Improvement Achieve continuous quality improvement through a planned and structured programme throughout the company Suppliers Maintain mutually beneficial relationships with all our suppliers Our commitment to the highest standards, in every aspect of our business, supports our aim of continuous improvement. To achieve this aim, we have established a Quality Assurance Management System which is mandatory to all employees and conforms to the requirements of BS EN ISO 9001. |
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